Basic Information about Data Protection

• Responsible
  Cranc Studio S.L.

• Purpose
  Data relating to clients will be processed to manage the contractual relationship in line with the agreed professional services. Personal data related to non-client users will be processed to respond to inquiries and periodically send electronic communications about our services, events, and news related to our professional activity.

1. Data Controller

   The responsible entity for processing User data is Cranc Studio S.L. (hereinafter “Cranc Studio”), located at Carrer Balmes, 421, 08022, Barcelona, Spain, with CIF B12345678, telephone +34 631728766 , and hello@crancstudio.com.

2. Purpose of Data Processing

   Cranc Studio will process user data both manually and automatically to respond to inquiries and periodically send electronic communications about services, events, and news related to our professional activity.

3. Data Retention

   Personal data provided will be retained as long as deletion is not requested by the data subject or while the commercial relationship between the parties remains active. Once this period ends, all personal data must be destroyed or returned to the data controller. However, certain data may need to be retained to fulfill legal obligations or for use in potential claims arising from the services provided.

4. Legal Basis for Data Processing

   • Clients:

     • Contractual Relationship – To fulfill the agreed professional services.

     • Legitimate Interest – Sending communications, including electronic, about services, events, and news related to our professional activity derived from the contractual relationship.

   • Potential Clients:

     • Explicit Consent – Sending communications, including electronic, about services, events, and news related to our professional activity after completing the website form.

   • Newsletter Subscribers:

     • Explicit Consent – Sending communications, including electronic, about services, events, and news related to our professional activity that may interest the subscriber.

   The legal basis for data processing related to Cranc Studio clients is based on the contractual relationship. Sending communications, including electronic, about services, events, and news is based on legitimate interest. For potential clients and newsletter subscribers, the legal basis is explicit consent.

5. Recipients

   Cranc Studio will not disclose data to third parties except where there is a legal obligation to do so.

6. Exercise of Rights

   Users have the following rights under the GDPR regarding their personal data:

   • Right to access personal data.

   • Right to request correction or deletion.

   • Right to limit data processing.

   • Right to object to data processing.

   • Right to data portability.

   • Right not to be subject to automated individual decisions, where applicable.

   To exercise these rights, users may contact Cranc Studio at [your address] or via email at [hello@crancstudio.com], including a copy of their national identity document, passport, or another valid document for identification, along with any other relevant information needed to fulfill the request.

   Users may also file a complaint with the Spanish Data Protection Agency (AEPD), located at Calle Jorge Juan, nº6, 28001 Madrid, if they believe their data protection rights have been violated.

7. Security Levels and Measures

   Cranc Studio has implemented necessary security measures in line with the nature of the personal data processed, aiming to prevent unauthorized alteration, loss, processing, or access, and to maintain data confidentiality, integrity, and resilience. These measures include:

   • Confidentiality, integrity, and availability guarantees for treatment systems.

   • Rapid recovery of personal data access following a physical or technical incident.

   • Regular evaluation of technical and organizational measures’ effectiveness.

   • Data pseudonymization and encryption, where applicable.

8. Scope of Application

   The structure of processing, equipment, and information systems implemented at Cranc Studio comply with current data protection legislation and apply to all personal data processing operations, whether temporary or permanent, handled by Cranc Studio or any relevant information systems.

9. User Consent

   Non-client users declare they have read and expressly accept this Privacy Policy, granting Cranc Studio unequivocal and explicit consent for data processing in accordance with the purposes detailed herein. If users provide Cranc Studio with third-party personal data, they must ensure accuracy and have informed and obtained consent from those third parties, ensuring that their data will be processed under the same terms outlined in this privacy policy.

10. Commercial and Promotional Information

Personal data provided through newsletter subscriptions or contact forms will be processed by Cranc Studio to send business communications that may be of interest to users.

11. Confidentiality and Professional Secrecy

Data collected in all private communications between Cranc Studio and clients or users will be treated with absolute confidentiality. Cranc Studio is committed to maintaining the confidentiality of personal data, taking all necessary measures to prevent unauthorized alteration, loss, processing, or access, and adhering to applicable regulations on data protection and security.

Information exchanged between parties or any information viewed will also be considered confidential unless explicitly agreed otherwise. Viewing data via the internet does not imply direct access without the explicit consent of the data owner.

12. Changes in Security and Data Protection Policy

Cranc Studio reserves the right to modify its security and data protection policy to adapt to legislative or jurisprudential changes or due to internal corporate decisions. Changes will take effect on the date of publication on this website, and it is recommended to review this Privacy Policy periodically. Significant changes will be communicated individually.

13. Data Communications Made by Users

Users must obtain prior and explicit consent from third parties before providing their personal data on the Website, ensuring that they have been informed of the terms in this Privacy Policy. Users are responsible for holding Cranc Studio harmless from any claim or penalty resulting from non-compliance with this obligation.

14. Data of Minors

Minors may not use the services available through the Website without prior authorization from parents, guardians, or legal representatives, who assume responsibility for all actions carried out on the Website by minors in their care, including filling out forms with minors' personal data and, as appropriate, marking relevant boxes.